"Every interaction that I have had with you and your brother has been a real pleasure. I got inspired confidence at every step of the process in this purchase of a used sewing machine from the other side of of the country. SAIA handled the shipping beautifully at every step, I was kept in the loop every day of transit. I come away from this whole transaction very satisfied that I got a good deal on every aspect of doing business with Advanced Sewing Technologies. The machine was disassembled into 2 major parts. A well boxed and secured sewing machine head and the assembled table with all the accessories. The table with accessories was securely bolted at all 4 legs onto a strong oak pallet. The well boxed sewing machine head was separately secured and anchored to the pallet with steel strapping. The whole package was plastic wrapped and rigidly secured for the long trip. Your shipping department really knows their business. As expected with any used sewing machine purchase, it'll need a tune up by my local repair shop.This was as easy as ordering steak knives from Amazon. What you just read, is the sales pitch that I want to hear from any company I do business with. Notice the photos of excellent packaging of a heavy, awkward machine. Thanks again Donna"